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Client handoff

Logo files for Canva: a practical client handoff

Give the client a small set of reliable assets—not a new opportunity to accidentally redesign the logo.

The short answer

For a client using Canva, deliver a tested SVG plus PNG fallbacks for the approved backgrounds. Keep the editable master separate, test the real files in the client’s Canva workflow, and explain which assets to use without recoloring or rebuilding the logo. Uploading a logo, setting up a Brand Kit and delivering an editable Canva template are different tasks.

1. Agree what the client will actually edit

Ask who creates the day-to-day graphics, which Canva account or team they use and what they need to download. A social post, an internal presentation and printed stationery are different destinations. Confirm whether your job includes only logo assets or also a Canva template and onboarding.

Do not promise Brand Kit controls or a particular download option until you have checked the client’s account. A delivered logo pack does not automatically create their Brand Kit or transfer a working template.

  • Identify one person responsible for keeping the current brand assets organized.
  • Separate approved logos from reference images and obsolete versions.
  • Record the largest intended logo placement and the backgrounds it must work on.

2. Send a compact, named asset set

Start with the primary logo and only the approved alternative lockups the client actually needs. For each relevant background, include a tested SVG and a transparent PNG fallback. If the approved logo depends on effects that do not survive import, use the checked PNG at an appropriate size rather than silently changing the design.

Keep vector artwork for future resizing, but choose the PNG dimensions from the real placement. A filename with “high res” is less useful than one that states its width. The example below is a naming pattern, not a required export size.

Example delivery for a fictional brand
Acme_Primary_ForLight_RGB.svg
Acme_Primary_ForLight_RGB_1600px.png
Acme_Reversed_ForDark_RGB.svg
Acme_Reversed_ForDark_RGB_1600px.png
START-HERE.pdf

3. Prepare a Canva upload copy—not a replacement master

Keep the original editable artwork unchanged. Make a delivery copy with lettering converted to outlines when you need to preserve its appearance without a font dependency. Adobe documents that outlined text becomes paths: it is no longer editable as text.

Canva’s current upload guidance specifies SVG 1.1, under 3 MB and a width between 150 and 200 pixels. It recommends expanded artwork, shapes grouped by color, a fitted artboard and Presentation Attributes when saving from Illustrator. Follow the current requirements for the upload copy, then test it; these are not universal SVG rules or PNG size recommendations.

Canva also advises avoiding textures and gradients. If those are essential to the approved mark, do not remove them just to make an upload work. Supply a faithful PNG fallback and document the limitation.

Further reading: Canva: current upload formats and requirements · Adobe: Illustrator SVG export options

4. Test the uploaded asset and the downloaded design

Upload the files you intend to deliver, not an earlier working copy. Place the logo on the intended light and dark backgrounds, resize it proportionally and compare it with the approved reference. Inspect lettering, counters, thin strokes, gradients and the visible bounds.

Download a real example in the format the client needs and inspect that output too. A correct editor preview is only one checkpoint. If the logo becomes soft, cropped or altered in the download, resolve it before describing the file as tested. For print, obtain the supplier’s requirements separately; a Canva download is not proof of production suitability.

  • The actual delivered SVG imports without missing or shifted artwork.
  • The PNG has the intended transparency, dimensions and contrast.
  • No white or dark rectangle was accidentally included behind the mark.
  • The final output preserves the approved logo at the intended size.
  • The client can find the current asset without opening every file.

5. Explain color editing without inviting a redesign

Do not tell the client that every uploaded SVG is freely editable. Canva says that when no color tiles appear in the toolbar, that element’s colors cannot be changed there. Test what appears for this particular upload.

Even when color controls appear, the client should use only approved treatments. Supplying a separate approved reversed logo is safer than asking someone to turn every shape white: that can erase intentional gaps or change the mark’s construction. If recoloring is outside the workflow, say so plainly.

Further reading: Canva: changing element colors

6. Include a short start-here note

Write instructions for the colleague who was not in the brand presentation. Tell them the default file, its background, when to use the fallback and who can provide a different size. Include the actual test date and destination, not a broad “compatible everywhere” badge.

Client note to adapt after testing
Use [primary filename] on [approved background]. Use [reversed filename] on [approved dark background].
Upload the file rather than taking a screenshot. Keep its proportions and follow the clear-space guide. Do not recreate the lettering or add effects.
If the SVG does not match the supplied reference, use [PNG filename] at the checked placement size and contact [name].
Tested in [Canva account/workflow] on [date], including [download format]. Current assets: [folder/link and version].

7. Package the approved assets, then recheck them

Once you have a working asset set, use logopack.app to package your approved SVG artwork and its exports. Recheck the actual SVG and PNG files from the finished package in Canva. Exporting your own artwork from logopack.app requires Pro; a package is not a Canva integration, a compatibility guarantee or an editable Canva template.

Before sending the ZIP, open it as a new recipient would. The default file, background choices and instructions should be obvious. Keep the editable master and print-specific deliverables clearly separated from the everyday Canva assets.

PUT IT INTO PRACTICE

Ready to prepare your pack?

logopack.app turns existing SVG artwork into an organized logo package. Preview your files, choose the available export options and check the result before handing it over.

Start with the logo pack generator, explore the sample ZIP, or compare the current plans.

Open generator
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